Our Commitment to Accessibility

At Bonneville Surgery Center, we are dedicated to ensuring dignity, independence, and equal access for all guests visiting our facility and website. Below is an overview of our accessibility commitments:

Effective Communication

We strive to communicate effectively with all guests. To support this, we provide auxiliary aids and services at no cost to ensure clear communication. We accept Operator Relay Service calls and Teletypewriter (TTY/TDD) calls through 711, treated with the same priority as traditional phone calls.

Website Accessibility

Our website is designed and updated using modern technologies to ensure full and equal access for individuals with disabilities. We adhere to online usability and design standards, including the Web Content Accessibility Guidelines 2.1 from the World Wide Web Consortium (W3C) and requirements under the Twenty-First Century Communications and Video Accessibility Act of 2010.

Assistive Devices

Guests are welcome to use their personal assistive devices to access our services and facility. If a device is incompatible with our setup, we will work with you to provide alternative solutions for full access.

Companions and Service Animals

We warmly welcome companions, guide dogs, and other service animals to accompany guests with disabilities. Our staff is trained to provide sensitive, respectful, and discreet personal assistance upon request.

Service Interruptions

In the event of a temporary disruption to accessibility services or facilities, we will promptly notify guests and provide an estimated timeline for when services will resume.

Staff Training

Our team undergoes regular, documented training to ensure they can communicate effectively and provide respectful, helpful assistance to guests with disabilities.

Policy Modifications

We are committed to making reasonable adjustments to our policies and procedures to ensure full and equal access to our facility, website, and communication channels for all guests.

Enhancing Your Browsing Experience

We are continuously improving our website’s accessibility. Here are some tips to optimize your browsing experience:

  • Use keyboard navigation to move through screens.

  • Increase text size for better readability.

  • Magnify your screen for enhanced visibility.

  • Adjust background and text colors for contrast.

  • Make your mouse pointer more visible (Windows only).

For those seeking alternatives to mouse and keyboard navigation, speech recognition software like Dragon NaturallySpeaking can help control web pages and online services through voice commands.

Share Your Feedback

We value your input to improve our services. You can share feedback in person or contact us via:

  • Mail: 2001 S Woodruff Ave, Suite 6, Idaho Falls, ID 83404

  • Email: info@bonnevillesurgery.com

  • Phone: 208-715-8220 (We gladly accept TRS calls)

  • Fax: 208-715-8221

If you feel our accessibility standards have not been met, please let us know so we can address your concerns promptly.

Contact us today.